The operational gap
CAD handles the call. RMS handles the case. DutyHub handles the rest.
Public safety agencies still manage much of their daily operation through paper, spreadsheets, email, and disconnected software never designed for the job. DutyHub brings those processes together in one integrated operational platform—automating the work, connecting the records, and turning everyday activity into useful intelligence.
Replace the Fragmentation
Move training, fleet, equipment, armory, field training, inspections, evaluations, scheduling, operational tracking, and many other processes out of paper, spreadsheets, and disconnected systems.
Automate the Operation
DutyHub automates and connects workflows, records, assignments, inspections, approvals, notifications, compliance and accreditation evidence so routine administrative work no longer depends on manual follow-up.
Beyond CAD & RMS
CAD manages dispatch. RMS manages incident records. DutyHub manages the daily operational work those systems were never designed to handle—bringing the rest of the agency into one connected platform.
One platform for the people, equipment, training, readiness, and daily work that keep an agency operating.
Two fronts
Two platforms, one operating standard
DutyHub is a working product inside public safety agencies. CivicTruss applies the same architecture to city operations.
DutyHub
Track. Inspect. Report. Train.
In service with select agencies.
CivicTruss
Supporting the infrastructure that serves your community.
In development.
Enterprise-Ready Security
Enterprise-Grade Security, Built Into Every Layer
We design and operate DutyHub with enterprise security practices at every layer by combining strong application-level controls with infrastructure from providers independently certified to the industry's highest standards.
Hosted on SOC 2 Type II & ISO 27001 Certified Infrastructure
DutyHub's production application and database run on cloud infrastructure providers independently audited and certified to SOC 2 Type II and ISO 27001 standards. That certification covers the physical, platform, and network security layers our infrastructure is built on.
End-to-End Encryption
Customer data is encrypted in transit using TLS 1.3 and at rest with AES-256 encryption. Access to sensitive configuration and keys is restricted and access-controlled.
Granular Multi-Tenant Access Control
Data access is enforced at the database layer and designed to keep each agency's data isolated from every other tenant, with strict session validation on every request.
DutyHub’s infrastructure providers are independently certified to SOC 2 Type II and ISO 27001 standards.
Built for the teams who set the standard
We're rolling out access intentionally to ensure every agency and organization gets dedicated onboarding and rock-solid reliability.
Request early access